Order Process
To place an order, simply contact us on WhatsApp and one of our customer service agents will send you your order confirmation and payment details for your preferred method of payment.
You can cancel your order up to 24 hours from the moment it was placed. Please email us at [email protected] to request an order cancellation.
Yes, we have been wholesaling Lushentic grade quality replicas since 2008. Wholesale prices are subject to quantity. To support your growth, payment terms can be arranged on wholesale accounts subject to the purchasing level. For more details, please email us at [email protected]
Shipping and Delivery
We ship all orders through secure courier services directly to your door. You will receive a tracking number so you can track the progress of your shipment. You can also track your order directly in our website.
We ship to the following countries: United States, Canada, United Kingdom, Mexico, Germany, Czech Republic, Croatia, Austria, Poland, Hungary, Slovakia, Slovenia, Netherlands, Belgium, Bulgaria, Luxembourg, Latvia, Finland, Ireland, Romania, Estonia, France, Spain, Sweden, Portugal, Greece, Italy, Denmark, Malta, Cyprus, Brazil, Russia, Kazakhstan, Norway, Malaysia, Sweden, Switzerland, Turkey, Indonesia, Israel, Jordan, Kuwait, Qatar, Bahrain, Oman, Saudi Arabia, UAE, Australia, South Africa and New Zealand.
After we receive the order, it usually takes 2 to 3 days to process and ship your order. Most countries receive packages within 7 to 10 days after they have been sent, but please note that it can sometimes take longer. This is as we use secured shipping methods to ensure that you receive your order. We will keep you updated throughout the shipping process.
The shipping companies we use are FedEx, UPS, DHL, EMS and Aramex.
Once your order has been shipped, we will send you the tracking number via email or WhatsApp subject to your contact preferences. You can also track your order directly in our website.